Troubleshooting · Plumbing

    Faucet Dripping or Leaking

    A faucet drip wastes thousands of gallons a year (the EPA says one drip per second = 3,000+ gallons annually). Most fixes are quick — but they're parts replacements, which is landlord-side work in a rental. Your job is to spot where the leak is coming from and tell us, so we send the right tech with the right part the first time.

    Estimated time to work through: ~5 minutes

    Don't try to shut off the angle-stop valve under the sink yourself.

    If the angle-stop valve is corroded or stuck (common in Florida from humidity), forcing it can snap the valve off and flood the kitchen or bathroom in minutes. If the leak is bad enough that you think you need to shut off water immediately, shut off the main water supply to the home instead, and submit an emergency maintenance request.

    Under-sink water damage spreads silently.

    If you see water in the cabinet under the sink — even a small amount — towel it up, place a bowl or pan under the leak, and submit a maintenance request the same day. Cabinet bottoms, subfloor, and drywall absorb water silently until they're rotted through.

    Diagnose First

    Four Possible Leak Locations

    Faucets leak in one of four places. Knowing which one tells us what part needs replacing, which means we can come prepared on the first visit instead of making two trips.

    Drip from the spout

    Internal seals — cartridge, washer, or valve seat. Most common.

    Water at the base

    Spout O-rings — the seals where the spout meets the body. Visible only when the faucet is running.

    Water under the sink

    Supply-line connections, P-trap, or sprayer hose. Visible only by looking inside the cabinet.

    Weak or sputtering flow

    Clogged aerator. This is the only one that's a tenant DIY fix.

    Work Through These In Order

    The 4-Step Diagnostic Flow

    1. 1

      Dry everything

      Wipe the faucet body, the base of the spout, the handle, and the area under the sink with a paper towel. You need a dry baseline.

    2. 2

      Run the faucet

      Turn the faucet on full hot and full cold for 30 seconds. Watch for the first sign of new water — where does it appear first?

    3. 3

      Turn the faucet off

      Now watch for drips with the handles fully off. A drip from the spout when it's supposed to be off is a different problem than a leak that only happens when the faucet is on.

    4. 4

      Take a photo and submit

      Photo the visible leak. Submit a maintenance request that says exactly which of the four locations you observed water at (spout drip / base leak / under-sink leak / sputtering flow). The clearer your description, the faster we resolve it.

    By Leak Location

    What's Happening, And What To Do

    Drip from the spout when handles are off

    Worn cartridge (single-handle faucets) or worn washer (older two-handle faucets). Parts replacement; submit a request. The drip will get worse over time — don't ignore it; the EPA estimates one drip per second wastes 3,000+ gallons per year.

    Water at the spout base when running

    Worn spout O-rings. Parts replacement; submit a request. While waiting, you can place a small towel around the base to absorb. Don't tighten anything yourself — overtightening cracks the faucet.

    Water under the sink

    Could be a supply-line nut (top of the angle-stop valve), the angle-stop valve itself, the P-trap slip nut, or the sprayer hose connection. Place a bowl or pan under the active drip immediately. Towel up standing water. Submit a request the same day — cabinet damage accumulates silently. Do not try to tighten the angle stop yourself.

    Weak flow or sputtering (NOT a leak, but often reported as one)

    This one IS a tenant DIY. The aerator (the small screen at the very end of the spout) is clogged with mineral buildup from Florida hard water. Steps:

    1. Unscrew the aerator counter-clockwise by hand (or with pliers wrapped in tape — don't scratch the chrome).
    2. Soak the aerator in white vinegar for 30–60 minutes.
    3. Scrub gently with an old soft toothbrush.
    4. Rinse, screw back on hand-tight.

    Flow should return to normal. If not, submit a request.

    The Line

    Stop And Submit A Request If…

    Submit a request when any of these apply:

    • Drip from the spout when handles are fully off
    • Water at the base of the spout when running
    • Any visible water under the sink (even small amounts)
    • Aerator cleaning didn't restore flow
    • You can't safely shut off the angle stop
    • Visible cracks in the faucet or sink

    Submit a maintenance request with photos

    Tenant maintenance line

    9-1-1 for emergencies — call 9-1-1 first.

    Florida-specific: hard water + coastal humidity

    Florida's hard water and humidity are rough on faucets. Mineral scale clogs aerators and roughens cartridge seals; coastal salt air corrodes brass and chrome from the outside in. Expect aerator cleanings every 6 months in hard-water areas and faucet repairs more often than national averages on coastal properties. Both are on our radar — report the symptoms and we'll handle them.

    Keep It Working

    Five Habits That Keep Faucets Drip-Free

    1. 1

      Wipe faucets dry after use to slow mineral spotting and reduce moisture corrosion.

    2. 2

      Clean the aerator twice a year (more often if you're on well water). 30-minute vinegar soak.

    3. 3

      Don't crank handles against the off-stop. Stops wearing the cartridge.

    4. 4

      Report drips immediately. Small drips become cartridge-and-cabinet repairs surprisingly fast.

    5. 5

      Look under the sink monthly. A 30-second flashlight check finds slow leaks before they damage the cabinet.

    Need Us To Take A Look?

    Submit a request through the tenant portal and we'll dispatch a vetted plumber with the right cartridge, O-rings, or supply line for your faucet.

    If a leak is flooding the home and you can't safely shut off the main, call 9-1-1 first. Then contact Sea Dog once everyone is safe.

    More From The Library

    Browse all troubleshooting guides

    Self-help guides for tenants, by Sea Dog.

    What This Guide Is Built On

    Sea Dog's guides are grounded in authoritative trade sources. For faucet troubleshooting we draw on Moen, Delta, Kohler, the EPA's WaterSense program, and This Old House.

    This guide is educational and does not modify your lease. It is not professional plumbing advice. If a step does not resolve your issue, or if you have any safety concern, stop and submit a maintenance request through the tenant portal or contact Sea Dog at the tenant maintenance line. In any conflict between this guide and your signed lease or applicable Florida law (Florida Statutes Chapter 83), your lease and Florida law control.